Every moment spent planning for the possibility of an encounter with a violent criminal is important. How do we begin to think about that possibility ? William Aprill of Aprill Risk Consulting advocates starting with the who, what, when, where and why of a defensive encounter.
https://www.youtube.com/watch?v=SkWhLHaQ7uU (https://www.youtube.com/watch?v=SkWhLHaQ7uU)